Elastic Observability

Turn raw telemetry into operational and business certainty. Cut incident noise and platform spend. In your infrastructure or fully managed by us, our dedicated specialists engineer, support and scale your environment.

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Our operating model

  • Architecture, engineering and continuous oversight.

  • We deliver the architecture, active maintenance and senior specialists needed to give you platform stability, actionable clarity and predictable costs.

Migration to Elastic included

  • End-to-end transition from your legacy monitoring tools.

  • Our specialists manage the complete migration of your pipelines, dashboards and alerts. We ensure full data continuity without unexpected costs.

Unified telemetry & OTel

  • OpenTelemetry, native SDKs and lightweight agents.

  • We standardise data across legacy systems and modern cloud infrastructure into one correlated view, eliminating visibility gaps across your estate.

Stack optimisation and ML

  • Machine-learning tuning and automated anomaly detection.

  • We continuously tune your environment in the background, filtering alert noise and optimising index lifecycles so compute costs remain scalable.

Service owner & team

  • Direct access to Elastic specialists, not a support queue.

  • An embedded Service Owner and senior engineers work directly inside your environment to proactively resolve issues before they impact operations.

Predictable pricing

  • One single transparent monthly fee.

  • We replace billable hours with predictable pricing. Dedicated specialists, continuous optimisation and support are covered with no hidden costs.

Platform lifecycle & upgrades

  • Lifecycle governance and proactive architectural reviews.

  • We run continuous reviews and handle ongoing shard tuning and upgrades, keeping your platform clean, fast and cost-efficient as you scale.

Choose how we work together

Deploy within your own infrastructure or let us host the platform. Choose the operational boundary that fits your team.

Co-engineered in your environment

Retain your licence and infrastructure. Your team keeps daily operational control while our specialists drive pipeline design and optimisation.

Managed operations in your environment

Keep your licence and infrastructure. We assume day-to-day platform operations, managing cluster administration, ingestion and upgrades.

Fully managed Observability as a Service

Hosted and operated entirely by Observata. Licence, platform compute and dedicated specialist engineering under one predictable monthly fee.

Why Observata? The comparison

Our model scales with your operational maturity. We ensure your costs remain predictable and tied directly to your underlying infrastructure, allowing you to expand your visibility safely as your business grows.

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Predictable investment vs per-user pricing

Traditional models: Seat taxes and host licensing restrict team-wide visibility. Invoices remain volatile and difficult to forecast.

Observata model: Pricing is tied directly to committed capacity rather than seat counts or ingestion spikes. You get unlimited user access and dedicated Elastic specialists under clear, transparent terms.

Unifying data

Embedded specialists vs helpdesk queues

Traditional models: Issues enter tiered ticketing queues. Support is reactive, slow and constrained by rigid SLAs.

Observata model: Dedicated Elastic specialists integrate directly into your workflows. We work alongside your engineers to co-design pipelines and proactively resolve issues.

Large enterprise observability data

Data efficiency vs volume-driven costs

Traditional models: Ingestion billing inflates costs as data grows. Low-value logs drive up your monthly invoice.

Observata model: Machine-learning tuning filters background noise. You reduce infrastructure overhead and keep only actionable telemetry.

Complex data architecture

Strategic flexibility vs proprietary constraints

Traditional models: Proprietary agents lock your data into closed formats. Migrations become costly and your tooling remains constrained.

Observata model: Our architecture is built entirely on OpenTelemetry. Your data stays fully portable, open and prepared for future AI tooling.

Ready to stabilise and scale your Elastic platform?

Book a 30-minute discovery session with a senior specialist. We review your current monitoring setup, identify initial cost or performance bottlenecks and determine which operational tier fits your team.

Schedule a Technical Review