Your platform, your control
You keep complete environment permissions, cloud credentials and final sign-off. We advise and execute safely within your established workflows.
Solve cluster bottlenecks, validate architecture or secure ongoing specialist guidance. Work directly with Elastic specialists while keeping complete root access and control. Locked scope, agreed deliverables and clear pricing.
On-demand specialist capacity with locked scope and fixed pricing.
You keep complete environment permissions, cloud credentials and final sign-off. We advise and execute safely within your established workflows.
We agree on defined deliverables, locked scope and a fixed price before work begins. You get verified platform improvements without billing surprises.
Collaborate directly with experienced Elastic specialists who understand high-volume production environments. We solve platform challenges alongside your team.
All configuration adjustments, index lifecycle updates and version changes are tested and verified prior to rollout to protect live operations.
Different platform challenges demand different engineering approaches.
A cluster dropping events needs urgent technical diagnosis. An architecture hitting scale limits needs an objective decision. An upgrade requires safe staging and controlled execution. A persistent backlog needs specialists who retain environment context over time.
Choose the approach that fits your immediate challenge:
Evaluate & Plan: Independent technical audits.
Examine cluster topology, ingestion paths, storage tiers and memory pressure. We separate evidence from assumptions to give you a documented, defensible roadmap covering stability risks, capacity constraints and prioritised remediations.
Resolve Bottlenecks: Fixed-scope technical interventions.
Resolve pipeline backpressure, log format inconsistencies or failing index lifecycle policies. Specialists isolate the technical boundary, apply verified corrections and validate results against agreed completion criteria.
Modernise & Move: Controlled execution.
Upgrade across major Elastic versions or move between cloud regions without data loss or downtime surprises. Specialists evaluate breaking changes, audit mapping compatibility and execute qualified migration scopes with verified rollback paths.
Specialist Advisory: Ongoing guidance and delivery.
Secure senior engineering continuity without hiring permanent staff. A named specialist maintains your platform agenda, joins regular working sessions and executes verified fixes to keep your backlog moving forward.
Access Elastic specialists across Europe. The team brings operational experience from large scale, high volume production clusters.
Work directly with Elastic specialists to resolve complex cluster faults, bypassing tiered helpdesks entirely.
We upskill your engineers through direct collaboration. Your internal team gains lasting platform confidence.
In a 30-minute call with an Elastic specialist, we review your current platform bottlenecks, version dilemmas or cost spikes and outline the right next step.
Book a 30 minute scoping callDiscover how our unified lifecycle, clear ownership, and commercial model align engineering effort with long-term platform value.
Read more about Our operating modelOffload day-to-day platform maintenance, ingestion pipelines and upgrades to our specialists under one predictable monthly fee.
Read more about Elastic observabilityEuropean roots and sovereign engineering. Learn about our commitment to trust and the specialists driving your success.
Read more about Meet Observata