Get your Elastic fixes done with expert guidance

Dedicated Elastic expertise from €500/month. Start by identifying your first improvement in a 25-minute technical session.

Identify your first fix

Common challenges we solve daily

Valuable fixes stall behind daily operations

Your platform runs, but optimisation tasks around retention, shard hygiene and alerting continuously drop in the priority queue.

Specialist knowledge bottlenecks

Complex questions and architecture decisions depend on one or two key people who are already overstretched.

Unclear upgrade and capacity decisions

Versions fall behind and cloud costs creep upwards because no one has the time to safely qualify risks and test rollbacks.

Limited campaign: Senior Elastic specialist support for 500 EUR per month

Limited to the first 15 Elastic customers. Lock in dedicated Elastic specialist advisory, regular working sessions and proven technical deliverables to keep your Elastic environment modern, stable and cost-effective.

Guaranteed advisory and delivery in one package

You retain full operational control of your environment while our specialists provide the senior advisory and quarterly delivery to move it forward. Every subscription includes:

Dedicated Elastic advisor

A senior specialist who understands your platform architecture, priorities and data goals.

Bi-weekly strategy sessions

Regular, structured meetings to review platform health, clear blockers and agree on the next high-value actions.

Direct expert queries

Portal access for technical questions, configuration reviews and second opinions between meetings.

Guaranteed platform improvements

At least one qualified platform fix fully implemented, tested and verified in production every quarter.

Your monthly fee builds delivery credits to spend on platform outcomes.

During our launch campaign, Observata matches your investment 1:1—turning your €500 monthly subscription into 1,000 delivery credits every month to spend on agreed deliverables. €1 = 1 credit.

Zero advisory deductions

Specialist guidance, bi-weekly sessions and direct queries are included in your base fee. They never touch your credit balance.

How you use your credits

100% of your accumulated credit pool is reserved exclusively for deploying fixed-scope platform deliverables from our menu below.

Flexible commitment options

Every plan includes 100% matched credits. Choose a rolling quarterly rhythm to build capacity gradually, or access your full 12-month pool upfront on day one.

a calendar with red push buttons pinned to it

Quarterly

3,000 credits on a 3-month rolling subscription

Unlocks 1,000 credits each month (500 paid + 500 matching credits). Best suited for teams that prefer a flexible quarterly rhythm to resolve ongoing platform tasks and maintain cluster health step by step.

Annually

12,000 credits upfront on a 12-month subscription

Unlocks your full 12-month pool on day one (6,000 paid + 6,000 matching credits). Ideal for teams ready to tackle major Elastic upgrades, deep cost reduction or new security use cases right away.

Improvements you can deploy

Choose from our menu of fixed-credit deliverables to solve defined platform challenges:

Fix one Elastic issue (3,000 credits)

Resolve a single platform defect or hygiene issue, such as shard settings, templates, or mappings and verify the fix.

Elastic posture snapshot (3,000 credits)

Get a clear, prioritised baseline of your current Elastic coverage, material gaps and next high-value fixes.

Elastic data lifecycle fix (5,000 credits)

Correct an ILM, retention, rollover, or tiering problem to bring data storage back under control.

Cost and capacity clarity (5,000 credits)

Build a defensible baseline of consumption drivers, growth scenarios and optimisation priorities.

One observability use case live (7,500 credits)

Implement and demonstrate a working operational use case with dashboards, queries, and alerting.

Reliable Elastic ingestion (7,500 credits)

Stabilise an ingestion pipeline so business-critical data arrives without drops, delays, or parsing errors.

Elastic cost and resource optimisation (7,500 credits)

Reconfigure sizing, tiering, or resource allocations to correct a defined cost driver.

Qualified Elastic upgrade (12,000 credits)

Plan, execute and verify a supported version change or patch with documented rollback safety.

One detection and response use case live (12,000 credits)

Implement and validate a security detection from raw telemetry to a working triage path.

You own

Daily operations, underlying infrastructure, business priorities and final change approvals.

We own

Expert advice, safe configuration changes and verified delivery of agreed platform improvements.

Identify your first Elastic improvement

Bring your toughest cluster issues, cost spikes or stalled tasks. Our senior specialists will review your architecture and map out your next fix.

Book a 25-minute session

This service provides dedicated specialist guidance and agreed platform improvements. If you need 24/7 incident response or a fully managed platform, ask us about our observability as a service.